FAQs

Everything you would want to know to kickstart your journey with VMNY

What is vmny and how does it work?

vmny.io is an on-demand video editing service that streamlines the video production process for brands, creatives, companies, and individuals. You provide us with your footage—either raw or snippets from pre-edited videos—choose the desired length of the final video (30, 60, or 120 seconds), and complete a creative brief to convey your vision. Our professional editors then craft a video that aligns with your goals and brand identity.

How do I submit my footage to vmny?

You'll be guided through the steps to upload your files or provide links from cloud storage services like Dropbox or Google Drive during Brief Submission through our secure briefing form.

What types of footage can I provide?

We accept a wide range of video formats and resolutions. Whether you have raw footage, pre-edited clips, or both, our editors can work with your materials. If you have specific format requirements or concerns, please mention them in your creative brief or contact our support team.

Can I choose the length of the final video?

Yes, you can select from three options for the final video length: 30 seconds, 60 seconds, or 90 seconds.

How do I communicate with the editor during the project?

All communication is facilitated through our platform to ensure clarity and project tracking. You can send messages, provide feedback, and upload additional files directly within your project dashboard.

How do I get started with vmny?

- Make Payment to Start: Purchase a subscription on our website and wait for email instructions.

- Start a New Project - Complete the Creative Brief: Provide details about your vision through voice notes and text features.
- Review and Revise: Receive your edited video and request any revisions.
- Download Your Final Video: Once satisfied, download your video in the desired format.

How long does the editing process take?

Our standard turnaround time is typically 24-48 hours after receiving all necessary materials and the completed creative brief. The exact time may vary based on the project's complexity and our current workload. If you have a specific deadline, please mention it in your creative brief, and we'll do our best to accommodate your schedule.

How do I convey my creative vision to the editor?

You'll complete a creative brief that asks detailed questions about your project, target audience, style preferences, and any specific instructions. You can also provide voice notes if you prefer to express your ideas verbally.

Can I provide input during the editing process?

Yes, collaboration is important to us. After the initial edit is complete, we'll send you a preview for review. You'll have the opportunity to provide feedback and request revisions to ensure the final video meets your vision.

What if I'm not satisfied with the final video?

Your satisfaction is our top priority. We offer two rounds of revisions included in the initial cost. If you're not satisfied with the final product, you can request changes, and our editors will work to address your concerns.

Are there additional charges for revisions?

We include two rounds of revisions in the initial price. Additional revisions beyond that may incur extra fees, which will be communicated to you before proceeding.

In what formats will I receive the final video?

We deliver the final video in high-quality MP4 format, compatible with most platforms and devices. If you require a different format or specific technical specifications, please indicate this in your creative brief.

Do you provide music or voiceovers?

We can include royalty-free background music to enhance your video. If you have specific music preferences or licensed tracks, please provide them. For voiceovers, you can supply your own audio files or request a professional voiceover artist for an additional fee.

How do you ensure the video aligns with my brand?

We ask for your brand guidelines, including logos, color schemes, fonts, and any specific imagery or messaging. Our editors use this information to ensure consistency with your brand identity throughout the video.

Is my footage and data secure with vmny?

Absolutely. We take data security seriously. Your uploaded files are stored securely, and only the team members working on your project have access. We do not share your footage or personal information with third parties without your consent.

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